Deliveroo Statistics
Founded by a former investment banker Will Shu in 2013, Deliveroo has become a prominent player in the food delivery industry. Operating in 12 countries, the company boasts a network of over 100,000 couriers, with a significant presence in the UK. This article explores Deliveroo’s revenue and usage statistics, highlighting its growth and market impact since inception.
Deliveroo Key Statistics
In 2023, Deliveroo had more than 7 million active users per month
Deliveroo reported a total of 290 million orders globally on its platform in 2023
In 2023, Deliveroo’s revenues rose by 2.7%, reaching £2 billion
Deliveroo operates in 12 countries
Deliveroo has 183,000 restaurants on its platform, representing a 3.9% increase from the 2022 figures.
Deliveroo serves customers in more than 500 cities across the globe.
Globally, Deliveroo partners with over 1,400 supermarkets to provide delivery services.
Deliveroo secured $180 million in funding in 2020.
Deliveroo holds a 28% market share in the UK
Source: Business of Apps
In the competitive UK food delivery market, Deliveroo maintains a strong position with a 28% market share.
This positions the company closely behind Uber Eats, which holds a 29% share. The largest share is held by Just Eat Takeaway, which dominates the market with 35%.
Dominos, primarily known for its own branded delivery service, accounts for 3% of the market. Other smaller players collectively represent 5%. Deliveroo’s strong market presence reflects its competitive offerings and widespread customer base across the UK.
In 2023, Deliveroo’s revenues rose by 2.7%, reaching £2 billion
Deliveroo has demonstrated remarkable revenue growth since its inception in 2013. Starting from a modest £18 million in 2015, the company has experienced exponential growth year over year. By 2016, Deliveroo’s revenue had surged to £129 million, showcasing a rapid expansion in its early years. This trend continued with revenues of £277 million in 2017 and £476 million in 2018, indicating strong market penetration and increasing customer adoption.
The company’s revenue nearly doubled in 2019, reaching £771 million, as Deliveroo expanded its services and refined its logistics network. The year 2020 saw a significant jump to £1,163 million, likely bolstered by increased demand for food delivery services during the COVID-19 pandemic. This growth trajectory continued in 2021, with revenues climbing to £1,824 million, and in 2022, reaching £1,975 million.
By 2023, Deliveroo’s revenue had surpassed the £2 billion mark, standing at £2,030 million. This consistent revenue increase underscores Deliveroo’s successful business model and strong market position across the 12 countries it operates in. The company’s ability to scale its operations and maintain a robust growth rate highlights its resilience and adaptability in a competitive industry.
|
Year
|
Revenue (£mm) |
| 2015 | 18 |
| 2016 | 129 |
| 2017 | 277 |
| 2018 | 476 |
| 2019 | 771 |
| 2020 | 1163 |
| 2021 | 1824 |
| 2022 | 1975 |
| 2023 | 2030 |
Source: Business of Apps
In 2023, Deliveroo had more than 7 million active users per month
Deliveroo has seen substantial growth in its active user base from 2017 to 2023, highlighting the increasing appeal and adoption of its platform. Starting with 1.6 million active users/month in 2017, Deliveroo quickly expanded its reach, growing to 2.1 million users/month in 2018 and 3.1 million in 2019. This consistent increase underscores the company’s ability to attract and retain customers through a broad range of restaurant options and efficient delivery services.
The surge in users continued into 2020, a year marked by significant global changes and a heightened demand for food delivery services, likely contributing to the increase to 4.8 million active users. By 2021, Deliveroo’s active user base had grown to 7 million, nearly doubling over two years. This growth trend continued into 2022, reaching 7.4 million users.
In 2023, Deliveroo experienced a slight decline, with active users numbering 7.1 million. Despite this dip, the overall trend from 2017 to 2023 shows a significant upward trajectory, reflecting the company’s strong market presence and customer loyalty. This growth in active users is a testament to Deliveroo’s expanding service areas, enhanced user experience, and diverse restaurant partnerships, which have collectively strengthened its position in the competitive food delivery market.
| Year | Users (Millions per Month) |
| 2017 | 1.6 |
| 2018 | 2.1 |
| 2019 | 3.1 |
| 2020 | 4.8 |
| 2021 | 7 |
| 2022 | 7.4 |
| 2023 | 7.1 |
Source: Business of Apps
Deliveroo’s platform features 183,000 restaurants, marking a 3.9% growth compared to the number in 2022
Deliveroo has experienced significant growth in the number of restaurants on its platform over the years. Starting with just 5,000 restaurants in 2017, the number doubled to 10,000 by 2018. The platform saw a major expansion in 2019, reaching 80,000 restaurants. This growth continued with 140,000 restaurants in 2020, 160,000 in 2021, and 176,000 in 2022.
By 2023, Deliveroo had 183,000 restaurants, reflecting a 3.9% increase from the previous year. This steady increase highlights Deliveroo’s expanding partnerships and its appeal to a diverse range of dining establishments.
| Year | Restaurants |
| 2017 | 5,000 |
| 2018 | 10,000 |
| 2019 | 80,000 |
| 2020 | 1,40,000 |
| 2021 | 1,60,000 |
| 2022 | 1,76,000 |
| 2023 | 1,83,000 |
Source: Business of Apps
According to Indeed, Deliveroo drivers in the UK earn between £7.71 and £13.89 per hour
Deliveroo drivers in the UK experience a range of earnings, with hourly rates varying based on factors such as location, demand, and delivery efficiency. According to Indeed, the average pay for Deliveroo drivers falls between £7.71 and £13.89 per hour. This variability reflects differences in order volume, the time of day, and the driver’s experience.
Deliveroo’s Global Order Volume in 2023
In 2023, Deliveroo recorded 290 million orders worldwide. This figure represents a slight decline compared to the 299 million orders reported in the previous year. Despite this minor drop, Deliveroo continues to demonstrate its strong global presence and substantial customer base. (Source: Statista)
Deliveroo Interesting Facts
- Deliveroo experiences its highest volume of orders on Sundays.
- Deliveroo was the first food delivery platform to introduce group orders.
- During the pandemic, Deliveroo introduced “Contact-Free Delivery.”
- Deliveroo provided more than 50 million free meals to frontline workers during the pandemic.
- Deliveroo’s IPO marked the biggest stock market debut in London since 2014.
- Deliveroo provides alcohol delivery in select markets.
- The company employs over 13,000 full-time staff and around 20,000 self-employed delivery riders, creating an efficient mix for delivering food to customers.
- Deliveroo’s technology team comprises over 300 engineers.
- Deliveroo utilizes an algorithm named Frank to optimize delivery routes and enhance efficiency.
- Deliveroo has delivered more than 500 different cuisines.
- The average delivery time for Deliveroo is 32 minutes.
- Deliveroo’s delivery riders cover about 500,000 miles each week.
Source: Gitnux